City Water and Light Jonesboro AR: A Comprehensive Guide
City Water and Light (CWL) in Jonesboro, Arkansas, is a public utility that provides essential services to the community. Whether you’re a resident, a business owner, or just visiting the area, understanding the services offered by CWL is crucial. Let’s delve into the various aspects of this vital utility provider.
Services Offered
City Water and Light Jonesboro AR offers a range of services to ensure the comfort and convenience of its customers. These include:
| Service | Description |
|---|---|
| Water Service | Supply of clean, safe drinking water to residential and commercial customers. |
| Electricity Service | Supply of electricity to residential and commercial customers. |
| Wastewater Treatment | Treatment of wastewater to protect the environment and public health. |
| Water Billing and Collection | Processing and collection of water and wastewater bills. |
Customer Service
CWL is committed to providing exceptional customer service. They offer various ways to assist you, including:
- Online Services: Access your account, pay bills, and view usage history online.
- Customer Service Hotline: Call 870-935-5600 for assistance with billing, service issues, or general inquiries.
- Office Location: Visit the CWL office at 200 South Main Street, Jonesboro, AR 72401.
- Online Chat: Chat with a customer service representative for real-time assistance.
Payment Options
CWL offers multiple payment options to make it convenient for customers to pay their bills:
- Online Payment: Pay your bill online using a credit card, debit card, or electronic check.
- Automatic Bank Draft: Set up automatic payments from your bank account to avoid late fees.
- Pay by Phone: Call 870-935-5600 to pay your bill over the phone using a credit card or debit card.
- Pay at the Office: Visit the CWL office to pay your bill with cash, check, or money order.
- Pay at Local Banks: Pay your bill at participating local banks.
Energy Efficiency Programs
CWL is dedicated to promoting energy efficiency and sustainability. They offer several programs to help customers reduce their energy consumption and lower their bills:
- Energy Audit: Schedule a free energy audit to identify areas where you can save energy.
- Rebates: Receive rebates for installing energy-efficient appliances and equipment.
- LED Lighting: Purchase discounted LED lighting to reduce your energy consumption.
- Smart Thermostats: Save energy and money with a smart thermostat.
Community Involvement
CWL is an active member of the Jonesboro community. They participate in various events and initiatives, including:
- Community Clean-Up: Organize and participate in community clean-up events to improve the local environment.
- Charitable Donations: Support local charities and organizations through donations and sponsorships.
- Education Programs: Offer educational programs to promote energy conservation and sustainability.
Conclusion
City Water and Light Jonesboro AR is a vital utility provider that offers a wide range of services to meet the needs of the community. With exceptional customer service, convenient payment options, and a commitment to energy efficiency and sustainability, CWL is an essential partner in ensuring the comfort and well-being of Jonesboro residents and businesses.
